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Johann Barnard

Five mindset priorities

IT service management is as much about managing relationships and expectations as it is about what the end-user experiences.

Fear and loathing in the cloud

Want to scare and confuse a business executive? Mention PoPI.

Cloud

Johann Barnard

Like kids in a candy store

ITSM is not what it used to be. The evolution of IT has seen CIOs elevated beyond the nuts and bolts to take up a bird’s eye view position that demands a new mindset and skills.

Features

Johann Barnard

Computing for the greater good

Wits University is developing a processing board for use at the Large Hadron Collider that it hopes to commercialise for wider application.

Development

Johann Barnard

The future is here and it’s biometric

Security breaches have become a very real prospect for any organisation. Biometrics promises to remove at least some of that risk.

Features

Johann Barnard

Fields of dreams

The 1989 movie Field of Dreams may have popularised the phrase, ‘Build it and they will come’, but this is a potential death trap for startup hopefuls.

Startups

Johann Barnard

Lighting the innovation hub fuse

ITWeb’s 2013 joint-Personality of the Year winner hopes to create the kind of space that will foster innovation in software development.

Cover story

Johann Barnard

Micket gets a ticket to ride

A Cape Town startup is looking to upset the events ticketing applecart.

Development

Johann Barnard

Hosted CRM: headache or helping hand?

The evolution of CRM systems presents as many challenges as it does opportunities for organisations looking to improve efficiencies.

Features

Johann Barnard

Due diligence mitigates cloud data concerns

Sensitive corporate data stored and processed in the cloud can expose organisations to considerable risk if not managed correctly.

Cloud

Johann Barnard

Mobile CRM: a double-edged sword

Checklists have to be in place to reduce the risk of a breach in security.

Features

Johann Barnard

Providers look for room to manoeuvre

Hosted managed services is changing the game for customers and providers, with a shake-up looming due to saturation in the enterprise market.

Features

Johann Barnard

Who owns your data in the cloud?

Convenience and cost of hosted services need to be weighed against control over an organisation’s data.

Cloud

Johann Barnard