The managed services space is due for upheaval in the short to medium term and the main beneficiaries will be customers, specifically those in the midmarket. This is the view of Rob Sussman, joint CEO of Intergr8, who predicts that the move to cloud-based services is going to shake up the industry.

“We’re seeing the saturation of available customers in the enterprise space, which means that the managed services providers (MSPs) are trying to move downstream because the mid-market corporate space is much bigger,” Sussman says. “The midmarket space is definitely where the most excitement is.”