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James Francis

What can we do about burnout?

Burnout is now a pervasive occupational hazard, and digital tools might be worsening it.

Cloud management troubles? Time for AI

More companies are turning to AI to manage complex cloud estates.

Event Archive

James Francis

Cloud security is not someone else's problem

Taking responsibility remains the foundation of cloud security.

Event Archive

James Francis

Why paying for GenAI makes sense

Deep research could lure us away from free AI.

Technology

James Francis

The splinternet: The open internet under siege

Fights over Tiktok and encryption highlight a much deeper schism in cyberspace.

Innovation

James Francis

QR codes: Rising star in South Africa's digital space

QR codes remain a small part of digital interactions in South Africa. But a shift in payment standards and marketing platforms could change that.

Innovation

James Francis

The robot will see you now

Forget baristas and packers – the robot revolution is in surgery.

Technology

James Francis

The slow rise of fog computing

Between the cloud and edge, a new form of computing is taking shape.

Innovation

James Francis

Content for humans: SEO vs AI search

Generative AI is changing search. Is search engine optimisation keeping up?

Technology

James Francis

Is finance's digital moment here?

A digital protocol signals a new era for our financial systems.

Business

James Francis

Can AI combat conspiracy theories?

Generative AI could delicately reduce harmful beliefs.

Technology

James Francis

Is the internet dead?

A bizarre theory speaks to our anxieties about an evolving and hostile web.

Technology

James Francis

AI’s hallucination problem

Generative AI looks to probability and likelihood, not fact, and feeds these mistakes to unsuspecting audiences.

Features

James Francis