Public sector

Servicing citizens with AI starts with the data

AI won’t solve problems or magically change the way humans work unless the data it uses is relevant, clean, well-governed and shareable.

Forget tech buzzwords, focus on problem-solving, accountability and good governance

Brief body goes hereAt the recent BCX and Brainstorm roundtable, executives spoke about the tenants of technology evolution and how political will and clear strategies can be a catalyst for digital development.

Public sector

Simnikiwe Mzekandaba

Can South Africa secure its cloud future?

Global laws threaten local control as South Africa wrestles with digital sovereignty and foreign cloud providers.

Public sector

Romantia Mashabane

Free State’s roadmap to citizen-centric service delivery

The Free State Provincial Government is advancing digital transformation to improve service delivery, modernise systems, strengthen cybersecurity and adopt emerging technologies.

Public sector

Admire Moyo

Is budget pressure forcing government to rethink IT spend?

Budgets might be tight, but the mandate of a public sector CIO is clear: innovate and upgrade IT systems to better serve citizens.

Public sector

Joanne Carew

Cloud computing in the public sector

For many public sector entities, cloud is on the to-do list, but figuring out where cloud works best and how to migrate with compliance and security in mind are top priorities.

Public sector

Joanne Carew

SONA vs The budget

The 2026 State of the Nation Address presented a vision of a digitally-enabled government and connected citizenry, but fiscal restraint might scupper these plans.

Public sector

Niki Moore

IEC turns to tech ahead of municipal elections

The Electoral Commission of South Africa is increasingly turning to technology to streamline operations and strengthen efficiency as it prepares for the 2026 local government elections.

Public sector

Admire Moyo

Rebuilding home affairs

Inside the department’s digital transformation and how a new approach to public services is changing what government can deliver.

Public sector

Tiana Cline

New SITA MD to drive reform agenda

The government IT agency is seeking to return relevance, as parts of the public sector consider procurement alternatives, and implementing measures to beat corruption.

Public sector

Admire Moyo

The next chapter

Modernisation 3.0 is SARS’ most ambitious transformation yet and marks a move into a fully AI‑enabled, data‑driven future for South Africa’s tax system.

Public sector

Tiana Cline

South Africa’s AI policy breakthrough falls flat

Suggestion to rename the Department of Communications and Digital Technologies to the Department of Hallucinated Technology emerges, as the AI policy faux pas continues to sting.

Public sector

Simnikiwe Mzekandaba

Eleven entities, one minister and a very long road to recovery

Across the communications department’s various entities, there are challenges across leadership, skills development and instability, all of which are directly impacting the country’s digital future.

Public sector

Tamsin Mackay