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Peter van der Merwe

Government weaves a tangled web

Despite many problems, public sector IT has never looked healthier. With some strategy, it could resolve serious socio-economic issues.

IT skills shortage choking SA business

The local IT industry continues to play the blame game while the skills shortage gathers momentum.

Skills development

Peter van der Merwe

Cyber-baddies make hay as CIOs snooze

Old-style firewalls and anti-virus solutions are woefully inadequate for the new generation of security threats.

Enterprise Solutions

Peter van der Merwe

Please sir, may we have some more?

SA's contact centre industry could take the world by storm if government would just give it a break. So it says, anyway.

Contact centres

Peter van der Merwe

Scissors beats paper, paper beats technology

The more digital information speeds around offices and the world, the more people print it out. Technology offers freedom from paper, but nobody seems to want it.

Paperless office

Peter van der Merwe

Testing the paperless waters

An unnamed company`s HR environment is proving to be the ideal testing ground for a possible conversion to a paperless office.

Paperless office

Peter van der Merwe

HR eyes the big leagues

The dowdy sister of enterprise software is working on a powerful new image, but the strategic value of HR software is proving to be an elusive beast.

HR software

Peter van der Merwe

Making the Internet sing

Compared to the US and Europe, the South African Web hosting industry is still in its baby shoes. But it is growing up fast.

Outsourcing and Managed Services

Peter van der Merwe

The enemy`s at the water cooler

IT security and risk management has focused on building a solid defence against external attacks. The real threat, however, lies within a company.

Outsourcing and Managed Services

Peter van der Merwe

When disaster strikes

In a business era where data is king, many companies are still treating disaster recovery and business continuity like a beggar - and it could come back to bite them.

Disaster recovery and business continuity

Peter van der Merwe

Managed services on the rise

Outsourcing? That`s so last-century. Managed services is the way forward for savvy companies looking to get the most out of IT infrastructure, and generate business value in the process.

Managed services

Peter van der Merwe

BPO: The new baby on the block

Keen to focus on what they do best, companies are increasingly turning to business process outsourcing (BPO) for everything else.

Business process outsourcing

Peter van der Merwe

Light at the end of the IT tunnel

Sparked by a renewed zeal to align business and IT strategies, companies are looking to technology vendors and consultants to deliver genuine business value.

Enterprise Solutions

Peter van der Merwe