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Special Features

Retail`s poor cousin

Analysts predict RFID will have the biggest impact on the retail industry, but global adoption is still a long way off.

Why bother developing when you can poach?

At a time when SA is in dire need of IT skills, the industry is recycling the same people instead of growing the pool of experts.

Special Features

Kaunda Chama

The enemy`s at the water cooler

IT security and risk management has focused on building a solid defence against external attacks. But the threat within a company has only grown.

Special Features

Peter van der Merwe

Who does what in PPPs?

Collaboration between public and private sector has been something of an enigma in the ICT sector – offering much promise, but often resulting in tenders being cancelled, responsibilities shifted, accountability questioned and fingers pointed. What`s behind these sometimes turbulent relationships?

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Sipho Memela

How much ERP do you need?

Now that vendors have made ERP solutions to accommodate SMEs, it begs the question how much of the total package these businesses really need.

Special Features

Kaunda Chama

When disaster strikes...

In a business era where data is king, a large number of companies are still treating disaster recovery and business continuity like a beggar – and it could come back to bite them.

Special Features

Peter van der Merwe

The CRM is always right

Knowing customers is one thing. Understanding them is another. Users tell us whether the technology is a true route to customer understanding.

Special Features

Kaunda Chama

An open and shut case?

Will the open source revolution end up swallowing the entire software market? ITWeb/Brainstorm held a roundtable discussion on the issue with major open- and closed-source supporters.

Special Features

Brett Haggard

Managed services on the rise

Outsourcing? That`s so last-century. The way forward for savvy companies looking to get the most out of IT infrastructure, and generate business value in the process, is managed services.

Special Features

Peter van der Merwe

To rent or not to rent...

The question of whether to rent of buy IT assets in an organisation is a daunting one for South African companies, large and small. Both options have good business cases – which doesn`t make a final decision any easier.

Special Features

Kaunda Chama

BPO...our new baby on the block

Keen to focus on the things they do best, companies are increasingly turning to business process outsourcing for everything else.

Special Features

Peter van der Merwe

Smart, smarter, smartest: The BI update

As business intelligence continues to gain demand both on the local and international scene, it`s surprising to find that the whole concept still needs tweaking before end-users fully maximise it.

Special Features

Kaunda Chama