We are never, ever getting back together
After courting consumers feverishly during the Covid pandemic, businesses across the globe are now cutting back their customer experience expenditure. Is this the end of a wonderful romance?
Get your head above water
Big corporations will soon have to come clean about breaches of their IT systems – and all hell will break loose.
Pushing the Pebble
Thumbzup Innovations has garnered some heavyweight backing for its Pebble mobile payment device. Market response in the next 12 months will determine whether the product flies or sinks.
Stellenbosch reckons it has far more to offer than fine wines and good living. It’s making an ambitious bid to become Africa’s innovation capital.
Right on time
Digital Planet jumped the gun when it leaped into the e-commerce market more than a decade ago. Now, the company is confident it’s got its timing just right.
Lending an ear
Customer experience management specialist inQuba is helping Nedbank listen more carefully to its ICT users.
Hot and cool
Former discount retailer Citymob has built a thriving business supplying fashionable designer products to trendy consumers.
More and more employees in the ICT industry are succumbing to burnout. Before you hit the wall, read on.
Click and tell
Clickatell’s rapid rise from local startup to multinational communications company is fast becoming the stuff of tech legend. CEO Pieter de Villiers talks about opportunities in Africa, securing venture capital, and leading a US tech firm.
A Khayelitsha-based company has built a big business teaching residents in informal settlements how to use computers. Now it is aiming to cultivate a new generation of township programmers and developers.
The Cape Flats have a reputation for widespread gang violence and drug dealing. They are also fast becoming known as the home of social media innovation.
Cashing in on mobile money
Mobile payment services promise to radically reshape banking and commerce in emerging economies. Success in the mobile money business, however, is far from easy.