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Effective e-Government 2007

COLLABORATIVE OUTCOMES FOR INCREASED PUBLIC VALUE

Russell Lefevre SAP Public Sector Director Wouldn’t it be great if government departments could collaborate with seamless access to each others’ ‘pockets’ of integration? If, for instance, the SA Revenue Service‘s customer intelligence and systems could be a shared resource, providing information about citizens’ paid-up tax status, any service delivered by any other government entity could be made conditional on their settling their debt to government first.

USING THE IFMS AS A CATALYST FOR A NATIONAL ICT SKILLS ACADEMY

Fatima Habib Chief of Sha red Services : SITA When it comes to the issue of skills development, there are many conflicting views as to how serious the problem is, with attitudes ranging from those that suggest there is no shortage of skills at all to those who claim that the shortage is already critical.

Using

Fatima Habib

E-governance must precede e-government

Adam Rabie is MD of Bytes Public Sector Authorities For effective e-government to be realised, e-governance must first be firmly entrenched, as Adam Rabie, MD of Bytes Public Sector Authorities, explains.

Governance

Adam Rabie

Delivering on the Promise: The Top 5

For almost a decade, Accenture has been tracking the progress that governments have made indelivering customer-centric e-government.

Delivering

Pamela Weaver

OPENING UP A WORLD OF POSSIBILITY

Dr Ntsika Msimang, leader of the OpenProject Focus Area at the CSIR’s Open Source Centre, talks about the Centre’s activities and the importance of open source to South African e-government.

Opening

Pamela Weaver

CROSSING THE FLOOR TO OPEN SOURCE SOFTWARE

Muggie van Staden MD: Obsidian Systems Some months ago, the decision was made in parliament that the entire public service would move to open source software (OSS).

Crossing

Muggie van Staden

CARRYING THE GOALS OF GOVERNMENT

Lucienne Abrahams, director of the Wits LINK Centre, together with consulting researcher Lutske Newton- Reid, answers some questions surrounding municipalities and open source software in e-government.

Carrying

Pamela Weaver

FEEL THAT FREEDOM

OPEN SOURCE Open Source Software (or Free/Libre Open Source Software – FLOSS – to be precise) refers to any software that is developed and tested collaboratively and distributed freely to anyone who wants to use or customise it.

Feel

Janet Paterson

WIMAX? THERE ARE PERFECTLY GOOD ALTERNATIVES FOR DIGITAL CITIES

Mike Brierley Head of network Solutions: MTN Business WiMAX is roundly vaunted as the on e technology that will get all of South Africa, however ‘lacking’ in communications infrastructure, connected and clicking.

WiMax

Mike Brierley

GETTING IT RIGHT AT THE THE GRASS TOOTS

LOCAL GOVERNMENT Given its location at the grass roots of any democratic society, local government faces perhaps the greatest challenges of all the spheres of government when it comes to service delivery.

Getting

Pamela Weaver

TUNED INTO THE DIGITAL PULSE OF CAPE TOWN

The City of Cape Town is one of the shining lights of e-government in South Africa, having won numerous awards for its technological implementations.

Tuned

Pamela Weaver

GETTING IT RIGHT AT THE THE GRASS TOOTS

Getting

Pamela Weaver

STUCK IN SECOND GEAR

WORK IN PROGRESS As with national government, provincial offerings in the portal department continue, where they exist at all, to be very much of the “work in progress” variety.

Stuck

Pamela Weaver