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KEEPING AN EYE ON OUTSOURCING AND HOSTED SERVICES

EDWIN THOMPSON Legal, Regulatory and Operations Executive: Verizon Business With a career wholly immersed in telecommunications, telecoms specialist Edwin Thompson identifies outsourcing, hosted services and the ‘unalignment’ of business as trends to embrace in the next wave of ICT.

Keeping The Customer Satisfied

SOFTWARE Business Applications CRM (And Staying Sane In The Process) What ever your line of work, customer satisfaction is a key factor in whether your business just survives or thrives.

Keeping

Pamela Weaver

Keeping it virtual

ABSA has plunged into social media. The result? So far so good, it says.

Keeping

Samantha Perry

Keeping the sea at bay

Increased intensity of storms, rising sea levels and the melting of the polar ice caps are scenarios that could have dramatic consequences for future development along Cape Town’s 307km of coastline.

Keeping

Patrick Burnett