Sponsored: Recognising the transformative power of GenAI
The modern CIO sits at the forefront of driving digital transformation, implementing intelligent tools, and achieving more with fewer resources.
On 2 January 2023, Sandie Overtveld took on the role of senior vice president and general manager, APJ and MEA, at Freshworks.
IT Service Management has long been considered a pillar of best practices in the IT industry. As a result, it has shaped the way service desks function and continue to develop.
