Kenya's Huduma provides lesson for SA's public sector

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Kenya's Huduma, a one-stop government service centre, is being rolled to great success.

Christopher Tredger

07 October 2019

Kenya’s Huduma programme, the country’s government services project, represents a powerful case study of effective digital service delivery – and one that South Africa can learn from.

So said Mandla Mkhwanazi, digital business leader at Transnet Group, who opened the Public Sector ICT Forum, hosted in Houghton, Johannesburg on October 3.

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