Features

Call centres/BPO timeline

1776 – The idea of outsourcing has its roots in the ‘competitive advantage` theory propagated by Adam Smith in his book The Wealth of Nations 1776 – The idea of outsourcing has its roots in the ‘competitive advantage` theory propagated by Adam Smith in his book The Wealth of Nations.

01 October 2007

1776 – The idea of outsourcing has its roots in the ‘competitive advantage` theory propagated by Adam Smith in his book The Wealth of Nations

1776 – The idea of outsourcing has its roots in the ‘competitive advantage` theory propagated by Adam Smith in his book The Wealth of Nations.

1980s – Several European airlines start using Delhi as a base for back-office operations, British Airways being one of them.

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