"It's never been just about the technology - what's always motivated me is making an impact on the bottom line," says Herman Swanepoel, CIO of Bestmed since 2017 and chief information and innovation officer since the beginning of 2020.

Swanepoel ended up in IT more or less by accident, having been placed in IT support by his first employer, the Department of Health. He caught the technology bug, obtaining a number of IT certifications in security, IT infrastructure, governance and the like.