The SITA e-Government Centre of Excellence (e-Gov COE), established in August 2008 within SITA Strategic Services, serves as a body of knowledge on South African e-government to position SITA as the e-government advisory service to government.

The e-Gov COE aims to create and maintain a body of knowledge and expertise on e-government initiatives and processes, and to bring together key resources and examples of best practices to help e-government practitioners within South Africa move as swiftly and efficiently as possible in delivering e-government programmes and projects.