What is driving CSPs to shift to new operating models?➜ New technology➜ Quality issues➜ Cost pressures➜ Customer experience enhancement

80% globally have already entered into managed services agreements incorporating different scopes of work.56% of CSPs in emerging markets wish to deploy network sharing for their mobile broadband networks.9% of CSPs in mature markets wish to deploy network sharing.

* 75% of wireless operators and integrated service providers plan to implement Long Term Evolution (LTE) in the next three to five years.* 100% of wireline operators will switch from copper to fibre-optic cable in the next three to five years.* 100% of all operators surveyed plan to invest in network analytics tools.