Government in the palm of your hand?

Sounds far too good to be true, in a country where service delivery is hampered by limited resources and a still-skewed distribution of those resources. However, there are some bright possibilities where e-government is concerned, and one of the brightest is directly linked to the cellphone, ubiquitous across all strata of South African society. That’s according to Joe Phago, Public Sector Chief Technology Officer at Business Connexion.