This year, investment by government departments in ICT solutions is expected to grow compared to last year. This is largely due to the urging of central government and President Thabo Mbeki in his State of the Nation address for the government sector to leverage the significant amount of innovation created by private sector organisations in recent years.

Innovations help increase operational efficiency and employee productivity, while reducing the overall cost to the enterprise. Of particular interest to the public sector is the enabling of improved service delivery to its customers, the citizens of our country.