In hindsight, 2022 was a simpler time. Few of us had heard of GPT-3 and Dall-E, generative artificial intelligences that would soon change how we work.

Unlike other types of AIs that usually run invisibly in the background, these new AI services target business users, providing Software-as-a-Service choices that can handle demanding tasks for them. Such tools are headed for every office, and employees already use them in a shadow capacity.