In debt to technology

There’s plenty of innovation in the debt collection business, such as the use of AI to help guide who is given a loan in the first place.

04 June 2024

Hans Zachar

For a man in the debt collection business, Hans Zachar seems remarkably nice.

Far from being a menacing figure brutally extracting your cash, or a callous autocrat ordering repossession, he’s a geeky-looking guy who talks sincerely about empathy and rehabilitation. Being in debt is debilitating, he says, and it takes empathy to help people climb back to a sound financial footing.

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