The e-Business Handbook
GROWING OPPORTUNITIES
Contact centre Contact centres have come a long way over the past two decades, growing from what were relatively limited, dry offerings into what is now an essential aspect of both the marketing and customer relationship management strategies of a wide variety of industries.
12 June 2009
Contact centre
Contact centres have come a long way over the past two decades, growing from what were relatively limited, dry offerings into what is now an essential aspect of both the marketing and customer relationship management strategies of a wide variety of industries...
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