In today’s age of e-commerce, is the retail technology store dead? Not at all, says Dave Miller, CEO of Incredible Connection South Africa, and he’s not just saying that because he’s in the business.

Incredible’s numbers show strong growth from November last year, including a record-breaking December, and Miller is overseeing projects to improve the customer service at his 58 branches around the country. While online is popular worldwide, South African consumers and small businesses – Incredible’s customers – still want a retail outlet.