This success is supported by human resources (HR) specialists such as Clinton Schietekat, Team Lead for Talent Acquisition in Absa’s information and technology office, and Sibusiso Zulu, Senior Talent Acquisition Partner, also in the information and technology office.

“The way we’ve structured our talent acquisition is by having acquisition partners who understand commerciality and the needs of the business, knowing where to place people, build pipelines and partner with the business,” says Schietekat. “We also have a specialist sourcing team that faces off to the external talent marketplace, using their understanding of demographics and their specific skills to head-hunt people. It’s vital to gather the right data and have an ear to the ground, with a feel for what is right.”