Document management is one of those traditional areas of business that seems to remain the same, year in, year out. However, this is not, in fact, the case. It is actually a vibrant and changing arena that warrants a closer look. As with all components of the technology industry, it is impacted by other macro-trends, and it is worth considering the role these trends play in the evolution of the document management space, says Johan Basson, CEO of Bytes Document Solutions. He adds that two of the current buzzwords remain ‘cloud’ and ‘mobility’, and  both of these areas are driving change within the document management arena. “Today, the cloud is all-pervasive and has fundamentally altered document management solutions and procedures, with its ability to allow businesses to store virtually unlimited amounts of information and for employees to access these from anywhere.”

This leads directly to the mobility aspect, and the fact that the increased accessibility delivered by mobility helps to foster a more productive workforce. A mobile-enabled document management solution puts the relevant information at the fingertips of employees at any time, anywhere and from any device. Other trends worth noting are the increased integration between document management solutions and workflow tools.