Insight

The case for AI literacy

Debates about AI skills, ethics and jobs overlook a fundamental aspect.

03 August 2023

Professor Manoj Chiba, GIBS

In 2018, Google CEO Sundar Pichai called artificial intelligence “one of the most important things humanity is working on. It is more profound than, I don’t know, electricity or fire.” His prediction seemed exaggerated until ChatGPT arrived. The chatbot frontend for GPT-3 (generative pre-trained transformer) changed our perception of what AI can do, particularly because we could now engage conversationally with AI.

Topics such as AI’s impact on jobs or the ethics behind AI systems soon dominated. But are we missing something? The rush towards AI as a tool and social driver skips an important step, namely AI literacy.

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