Employee Net Promoter Score (eNPS) is a widely used metric for employee engagement and loyalty to your organisation. Satisfied and motivated employees and a high eNPS are good for productivity, customer experience and skills acquisition and retention. eNPS is an increasingly important consideration for modern organisations – particularly those competing for scarce skills.

But what has eNPS got to do with digital workspace management? In a remote and hybrid new world of work – a lot.

Digital workspace management, the tools and processes for managing the digital devices and applications in use by the workforce, has a direct influence on how happy and satisfied employees are with their work environment.