Itumeleng Makgati, Divisional Executive: Group Technology, Nedbank

A seasoned IT executive with nearly two decades of experience across various industries, in her role as divisional executive: Group Technology, Nedbank, Itumeleng Makgati continues to make technology waves as she leads the enterprise innovation portfolio, ensuring strategic alignment and successful execution of innovation projects.

Her contribution to the IT industry was acknowledged in 2024, as she was recognised as one of the Top 50 leaders driving technology forward by Exito and awarded CISO of the Year for her work with her previous company, directing the group’s cybersecurity services.

Makgati describes her leadership style as being one of “collaboration, constantly pushing the boundaries and encouraging my teams to think outside the box. I urge them to deeply consider the problems we solve while always keeping our north star in mind. Embracing diverse perspectives is at the core of my approach.

“When we consider innovation and transformational ICT projects, we need to keep in mind why we do what we do. The essence of our mission lies in understanding the core needs and aspirations of our customers and businesses. It’s imperative that we continuously reimagine the art of the possible to remain relevant and competitive. Innovation should be embedded in the DNA of the business, where anyone can bring an idea forward that can propel us to new heights.”

Asked how she is dealing with both economic headwinds and cyber threats, Makgati says: “As we become more digital, our threat surface risk increases. In response to economic challenges, we are streamlining processes and focusing on cost-effective, purpose-fit solutions without compromising security. Instead of buying new technology based on hype, we optimise existing resources. We also collaborate with industry experts and participate in forums to stay updated on threats and best practices.” Keeping women in

When it comes to organisations becoming more proactive in their employment of women in ICT, she says: “We’ve definitely made strides in getting more women into ICT, but there is still a long way to go. We need to continue to create an environment for women in ICT to grow and thrive. It’s not enough to get them in if we can’t keep them; it’s a leaking bucket that will never fill. This requires bold leadership and prioritisation from the industry.

“My advice to women who are in the ICT industry is that the present is an exciting time to be involved in technology. As every business transforms into a digital enterprise, there is opportunity for women to take on roles that have a direct impact on business performance. This shifting landscape opens doors and paves the way for women to excel and lead in their fields.

“To succeed, it is crucial to build a robust network of women who can support you in navigating your career, sharing invaluable lessons, and providing mutual encouragement. Finding your tribe is essential. With a community by your side, the journey becomes significantly less solitary and far more rewarding.”

Makgati says balancing work and personal life can be challenging, especially with the demands of a high pressure job.

“Sometimes, I worry about whether I’m giving enough attention to both my professional responsibilities and my personal relationships. It’s a delicate act, requiring constant adjustment and mindfulness to ensure that neither side is neglected. It’s the opportunity to add value that gets me up in the morning,” she concludes.

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