How much has the world of work changed since the pandemic? Most of us can agree it’s been quite a leap. The move towards hybrid working is not only rearranging company assets and infrastructure. It has already dramatically changed how we perceive co-workers and customers.

“I want to give a real-life example of the dynamic that’s happening from a social perspective,” says Ivan Duggan, MD, Global Sales, SD-WAN and Routing at Cisco. “With all of my team across the globe, I haven’t met their families. But I’ve met more of their kids and their grandkids over the last 12 months. And I’ve gotten to know them better, even though we were virtual. There’s a great social change that has happened in terms of what’s acceptable on a video business call these days. I think there is more acceptance of family and the environment that people are in, which is a really positive outcome from this.”