Innovation

Tested: Smart collaboration

Powered by AI and ongoing R&D, Microsoft Teams remains a collaborative business powerhouse.

01 November 2024

Nthabeleng Mokitimi-Dlamini, Nokia

Microsoft Teams really hit its stride after the pandemic, increasing from 75 million users in April 2020 to 145 million by 2021. By October 2023, it had increased to 320 million users, added in AI to make life that little bit easier, and included live reactions designed to create engagement during meetings and town hall sessions. The platform now includes breakout rooms, real-time translation in live events in more than 50 languages, Microsoft Copilot, channels for real-time collaboration, webinars, channel cards and third-party app integrations. We speak to Nthabeleng Mokitimi-Dlamini, field marketing lead for Mobile Networks MEA, Nokia, and Mandla Mbonambi, CEO, Africonology, about their love, or hate, of the platform.

“We selected Teams because of all the platforms out there, it really does foster collaboration,” says Mokitimi-Dlamini. “As a global organisation, we needed a solution that would integrate with tools we already had in use, such as Microsoft 365, and that would become an all-inone solution for our communication and project management.”

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