The Fourth Industrial Revolution offers many potential benefits, not least of which is providing local government with access to a wide new range of tools and solutions – from cloud and Internet of Things, to big data and advanced analytics – which it can leverage to improve the services it delivers to citizens.

With the significant push towards digital transformation, inspired at least in part by the pandemic-driven switch to remote working, there are a number of technologies and solutions being considered – or already leveraged – by local government to help improve service delivery.