Putting the 'e' in e-government

The SA Local Government Association is developing a digital strategic framework to solve sectoral problems, meet citizen needs and improve service delivery.

07 July 2021

The Fourth Industrial Revolution offers many potential benefits, not least of which is providing local government with access to a wide new range of tools and solutions – from cloud and Internet of Things, to big data and advanced analytics – which it can leverage to improve the services it delivers to citizens.

With the significant push towards digital transformation, inspired at least in part by the pandemic-driven switch to remote working, there are a number of technologies and solutions being considered – or already leveraged – by local government to help improve service delivery.

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