To the casual observer, the software industry is comprised of some large US-based vendors, with a couple of others in Europe. Microsoft, IBM, SAP, Oracle - that lot. But the vast majority of software is not written for distribution or as a packaged product but to solve a customer’s specific problem. And it’s coded in-house or by a company like nVisionIT.

Founded in 2000, nVision now employs over 50 people, including Piers Matthews, the head of its Information Worker division. Matthews is a self-described jack of all trades and following him around for a day gives a pretty good impression of the challenges faced by customised software developers in this country.