Innovation is key to driving a business forward, whatever the industry sector, and being innovative is about more than merely adopting new technology. Innovation can include the utilisation of new business models, the development of new processes and services, and the enhancement of existing products.

Naturally, technology does support and help to increase innovation, says Olga-Lee Levey, CIO, Mustek. Although technically an ICT distributor, Mustek also has a finger in the manufacturing pie with its Mecer line of PCs.