Louis van Schalkwyk, Head of Technical Operations, Digicloud Africa

This is according to Louis van Schalkwyk, Head of Technical Operations at Digicloud Africa, who says AI/ML offers compelling benefits, with sectors as diverse as retail, finance, and agriculture looking to harness it. “Many companies simply don’t know how to get started, or to advance their AI/ ML roadmap,” Van Schalkwyk says.

“To benefit from AI/ML, organisations need more than just the right technology,” he adds. “To build an effective AI capability, they must also overcome challenges around the people who use the technology, the data that fuels the models, and the processes that govern all of it. A key challenge with AI/ML is ensuring that these four areas and their interplay with each other is managed in a way that ultimately leads to a transformational maturity that provides organisations with increased market share/competitive advantage. Google developed an AI Adoption framework, which organisations can use to help them on their journey.”