Something unusual happened while putting together this roundtable. Normally, the only interest we get to participate in this forum is from vendors and local ICT firms, hopeful of getting media exposure for their companies and products.

This time, however, we heard from an end user (who, at his request, shall remain nameless). Although we briefly entertained the idea of having him ask his questions of the assembled industry pundits directly, sanity prevailed and we opted instead to ask two of his five questions on his behalf.