Upwardly Mobile
From geek teen to search hotshot
How do you go from a geek schoolboy to head of a multi-million rand search optimisation company in under ten years?
Making the most of contact centre staffing
Once the IT has been installed, staffing is one of the biggest costs in running a contact centre.
What to do about staff e-mail abuse
Companies can reduce the legal risks of employee e-mail abuse,but they cannot completely eliminate them, say lawyers.
Visualisation – more than just a gimmick
Pictures hammer home a message more effectively than any lengthy speech, say SA`s visualisation companies.
Fortune`s Best Companies To Work For
Fortune magazine`s latest 100 Best Companies to Work For survey puts US-based biotechnology company Genentech at the top of the list.
Double distinction for service manager
Debra Ialamov, head office support manager at FoschiniDATA, has achieved a double distinction for the Manager`s Certificate in IT Service Management, a Foster-Melliar course accredited by the Information Systems Examination Board.
People are the key
“Who holds the key?” That`s the question The People Business (TPB) was asking at the introduction of its newly empowered company to customers, partners and associates.
The IT skills cupboard is bare
Recent ITWeb articles on a move to seek ICT skills outside South Africa sparked a wave of outrage from local IT professionals, who say the skills exist within the country.
Keeping cool under pressure
Call centre agents face levels of pressure second only to those experienced by air traffic controllers.