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What to do about staff e-mail abuse

Companies can reduce the legal risks of employee e-mail abuse,but they cannot completely eliminate them, say lawyers.

Making the most of contact centre staffing

Once the IT has been installed, staffing is one of the biggest costs in running a contact centre.

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Tracy Burrows

From geek teen to search hotshot

How do you go from a geek schoolboy to head of a multi-million rand search optimisation company in under ten years?

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Tracy Burrows

Visualisation – more than just a gimmick

Pictures hammer home a message more effectively than any lengthy speech, say SA`s visualisation companies.

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Dave Glazier

The IT skills cupboard is bare

Recent ITWeb articles on a move to seek ICT skills outside South Africa sparked a wave of outrage from local IT professionals, who say the skills exist within the country.

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Tracy Burrows

People are the key

“Who holds the key?” That`s the question The People Business (TPB) was asking at the introduction of its newly empowered company to customers, partners and associates.

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Kimberley Guest

Double distinction for service manager

Debra Ialamov, head office support manager at FoschiniDATA, has achieved a double distinction for the Manager`s Certificate in IT Service Management, a Foster-Melliar course accredited by the Information Systems Examination Board.

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Bhavna Singh