Roundtable
Towards smarter operations
IT implementations can be fraught with challenges. While digital transformation remains as relevant as ever, business leaders won’t throw good money after bad on projects that aren’t delivering measurable results.
03 November 2025
Ntswaki Lecage, FNB
How should businesses measure the ROI on their technology investments? A good starting point is to align the project with some business objectives. Will it result in increased revenue and reduced costs? And how will it affect the customer?
Brainstorm: How are you measuring the success of your digital strategy in your operational environment?
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