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Business

Time to start stress-testing your systems

AI is proving exceptionally capable at finding and exploiting vulnerabilities that no human would ever think to examine.

Alistair Fairweather

Richard Firth has had a tough few months. As CEO of MIP Holdings, his firm has been beset by hackers, massive PoPI Act violations, ransom demands and, one imagines, an endless string of meetings with very unhappy customers. What's worse, while the fault may be MIP's to bear, the causes are a combination of effectively invisible risk, bad luck and bad timing.

MIP Holdings supplies administrative software to a range of firms including insurers, pensions and medical schemes. In late May, a ransomware group known as The Gentlemen gained access to one of MIP's Jira instances, and discovered a trove of Personally Identifiable Information (PII) belonging to the customers of 40 South African insurers.

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