It’s been common practice to employ the specialist services of a business analyst when developing a custom software project. With the software game changing to building more outward-facing software such as mobile and tablet apps and drawing on cloud-hosted services, Business Analysis as a Service is becoming reality. This is the view of Mohamed Bray, head of Business Analysis at technology and software services firm Saratoga.

He believes that the critical skill required to assess the business needs, work flows and the technology impact is as crucial with these new technologies as it has been for developing enterprise systems. “One thing that remains consistent, irrespective of the distribution channel, is that what we have to deliver is more important than what we deliver,” he says.