Conroy Smith, Vodacom Business

This roundtable brought together public sector leaders to discuss how technology can transform service delivery and empower citizens across the Western Cape.

Adam Rabie, executive head, Vodacom Business, Western Cape Region, said he’d heard Cape Town mayor Geordin Hill-Lewis on the radio recently saying he was on his way to visit a Thusong Centre in Mitchell’s Plain. “This took me back to the early days of my career, about 20 or 25 years ago. At the time, these centres, which provide government information and services tailored to the specific needs of each community, were first being introduced.” The conversation, he said, made him think about how much progress has been made over the years, but also how little, especially in rural and underserved communities.