Living in interesting times

The slowdown in the global economy has not hit South African markets quite as hard as other global markets, but the continuing pressure to cut costs and retain profits is presenting opportunities for the outsourcing community.

Donovan Muller, senior executive for outsourcing at Accenture SA, explains that as soon as companies start to experience hardship, they look to cut costs, and outsourcing is a natural strategy for achieving these cost savings.