Business
Improving customer experience with more effective applications
SPONSORED: The role of applications in driving an improved customer experience (CX) in today’s digital world should not be underestimated
26 January 2022
When companies’ business applications fail to work as advertised, it could have a negative impact on the organisation’s reputation.
Furthermore, the desire for an instantaneous response is so great today that from a user experience point of view, in all likelihood, an application that takes too long to load can lead many customers to move on to a competitor.
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