Business

ICT critical to real-time client gratification

SPONSORED: For Bidvest Data, a multi-channel communications company conducting business with large corporations, the role of technology is a critical one.

01 June 2021

“ICT is our backbone, providing the tools and systems to deliver services to both clients and their end-users,” says Hennie Mentz, Bidvest Data’s chief executive officer. “Irrespective of the product, even ‘snail-mail’ requires content creation, but electronic mail such as email, SMS and data archiving is crucial.”

Mentz says that when lockdown started, Bidvest Data had a fully-fledged DRP environment that they could switch over to, but it was only tested on electronic mail as SAPO was closed. Despite this, the transition was smooth. Everyone was sent home and everything continued as normal.

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