Roundtable

Alden Hardouin, Liquid C2

The very earliest of the managed service providers began to emerge at around the same time as the early internet businesses. Very often, these took the form of application service providers, the forerunners of today’s SaaS companies. The next two decades saw the emergence of the cloud and cybersecurity, and in just the last two or three years, AI.”

S&P research says that companies using managed services for cloud will become more engaged, and that cloud skills are becoming increasingly difficult to acquire. Managed services will become more important, but the real work comes in managing the relationship.