At the same time, they face the challenge of limited expertise, as the growth of the gig economy has led to a shrinking of the pool of IT talent available to local and regional organisations, significantly hindering the implementation of digital transformation.

It is likely for this reason, the survey suggests, that CIOs in South Africa demand certain qualities in their technology vendors, including the capability to offer scalable, cloud-based solutions, rapidly innovate, and deliver strong customer support.