Creating citizen-centric collaboration
SPONSORED: Digital transformation has become the new normal in the public sector, with inroads being made daily as government deals with the challenges brought about as a result of Covid-19, the need to become increasingly citizen-centric and to provide the services expected of it.
This is not without its challenges as decision-makers face the problems of a troubled macro-economic climate that has put public sector expenditure under pressure with government tightening spend as a result of the stubborn low-growth economy leaving government with less money to spend.
Now, however, the public sector is able to measure its success on respective technology journeys far more effectively and accurately.
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