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JSE-listed Alexander Forbes provides financial and risk services to small, medium and large organisations, professional and specialist groups, and individual clients. Headquartered in Johannesburg, the company has operations in 30 countries worldwide, as well as a primary operations office in the UK.

The company started converting its network infrastructure to an all IP-network, with Cisco kit throughout, in 2003. Having outsourced the running and management of its entire IT infrastructure to local Cisco partner Dimension Data since 2001, it duly brought Dimension Data on board to design, implement and maintain its NGN.