Features
By any other name
Could BPM and workflow be synonymous or something else entirely? And, of course, there`s the people factor to consider.
01 August 2008
Business process management (BPM) can be defined, according to the ITIL glossary, as "activities performed by businesses to optimise and adapt their processes". Workflow, as per The University of Texas* is "the electronic analog[ue] of how paperwork moves through the work environment".
The electronic analogue is supported by software that does the work human hands used to do, shuffling paper along the chain. BPM is also supported by software, but is a methodology and not a point solution, as discussed in Brainstorm's previous BPM/workflow feature (Brainstorm, August 2007).
ITWeb Premium
Get 3 months of unlimited access
No credit card. No obligation.