A forced move
Narrow margins, skills shortages and better business understanding are driving the uptake of managed services. But, as the providers point out, it's a tricky game to be in.
01 October 2007
Where is South Africa in terms of managed services? Will business applications become hosted-only? What effect are the telcos having? Brainstorm recently brought together a selection of industry experts to debate these and other issues.
Present were: Greg Montjoie, manager for hosted solutions at Internet Solutions; Jeremy Waterman, managing director of Softline Accpac; Abdul Mohammed, client solution executive at IBM Global Technology Services; Gary Lawrence, country manager of CA Africa; Leslie Forsman, business development manager at Avaya; Deon Scheepers, technology solutions director of Atio; Gopal Govinder of JC Communicom; Fairoz Jaffer, CEO of Abnoba Information Dynamics; Steve Dalgarno, general manager of Light Edge; Julian Liebenberg, divisional executive for sales and marketing at Business Connexion; Jacques du Toit, managing director of Orion Telecom; JC van Niekerk, outsource executive at GijimaAST; and Garon Cumberledge of Bytes Technology Services.
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