Effective e-Government 2007
SERVICE DELIVERY TRANSFORMATION HINGES ON CITIZEN CENTRICITY
Governments around the world are looking to the increasing use of ICT through their citizen-centric e-government programmes to help them leapfrog their service delivery transformation initiatives.
03 July 2009
But as GijimaAst knows, any service delivery initiative must have a customer-centric viewpoint as an essential component.
CHANGING THE PAST
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