Wanda Matandela, Chief Commercial Operations Officer, MTN Business

For years, CIOs have been on a journey: a journey toward their digital transformation goals; a journey to the cloud; and a journey to smarter business operations. These journeys have continued despite the turbulence encountered over the past few years, with many technology and business leaders doubling down on their modernisation initiatives.

Today’s digital initiatives have as much to do with strategy as they do with technology, with CIOs looking at every investment holistically, evaluating them from a business, technology and long-term economic perspective. Gone are the days that CIOs could just digitise everything and call it a job well done. Today, the CIO’s focus on digitisation is inextricably linked to innovation, improved operations, and value across the business.