The future of ERP
If data is an organisation’s lifeblood, then enterprise resource planning is the heart pumping it around and giving visibility across different business units to improve efficiency and customer service. How is this critical software class evolving?
11 June 2021
The majority of legacy enterprise resource planning (ERP) investments fail in today’s digital era. They don’t move quickly enough, or have enough intelligence built in, and are riddled with too much complexity to meet the expectations of today’s demanding customers in our digital-first world.
In reality, digital transformation is not easy, and most businesses are complex, have intricate value chains, and yet need a simple and clear path to digitalisation, says Emma Murray, COO for Asia- Pacific, Japan, Middle East and Africa at IFS. “Many companies are still carrying out pilots rather than consuming digital technology as part of their everyday operations. Furthermore, the way organisations consume technology has changed; they’re no longer looking for a single provider as different areas of the business will make separate choices and opt for best-of-breed solutions. This has created a need for composable architecture and building applications in a consistent and understandable way. The future of ERP is not integrated, ‘stitched together’ products; it is the simplicity of one single solution with functionality that can be turned on and off as and when an organisation needs it. Organisations also recognise the potential burden of technical debt within their businesses and this is also shaping their decision-making in the evaluation of new technologies. Using old applications costs too much – organisations want ease of deployment, they want ease of use, and they want lower total cost of ownership.”
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